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First, search our Knowledgebase
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You want answers? We've got them!! You can quickly perform full text
searches of the same hints, tips, and answers we use to provide support any time day or night. Just enter a search phrase like 4694 and memory to locate information on memory for IBM 4694 POS Terminals
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Next, search all IBM Knowledgebases
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If you have a general question that may apply to PC systems, you
might try a broader search of all IBM Knowledgebases. This search will return non-POS tips that may uncover an alternative path to a solution.
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Next, search related support sites
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If you didn't find a satisfactory answer in our Knowledgebase, please take a short detour to the following related support sites
- Microsoft Support
The extensive Microsoft support Knowledgebase has answers related to all Windows platforms and development environments for them.
- Symbol Technologies
If you are looking for attachment information for a Symbol product, check their web site for on-line manuals and data sheets.
- Telxon
Telxon offers a broad range of support services for their product lines.
- Metrologic
The support section of their web site has configuration software and manuals as well a Q&A section.
- PSC/Spectra-Physics
The PSC site has specifications and details on a wide line of scanners.
- IVI Checkmate
IVI supports their line of
electronic payment systems at this site.
- Verifone
You
can find support information on their countertop payment systems here.
- Mettler Toledo
Support options for Mettler Toledo's retail scale solutions are available here.
- Welch Allyn
Here you will find both pre-sale and post-sale support for scanners and other Welch Allyn products.
If you are looking for solutions development support for other IBM technologies, then enroll now in the IBM Solution Developer Program.
On the site, you will find a comprehensive Question and Answer Database and access information.
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Finally, ask a question
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If you are a Business Partner and your searches have left your question
unanswered, you need to submit a question to our PartnerLine team. You will receive an e-mail acknowledgment of your question within 24 hours and a timely reply as quickly as possible.
If you have a Support Line Premium agreement, please visit the SLP site for
assistance.
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Did you....
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When trying to resolve a problem, you might try..
- Updating BIOS
- Updating drivers
- Check install guides
- Check prog guides
- Apply fix packs
- Apply OS updates
- Check APARs
The information within this knowledgebase is copyrighted by International
Business Machines Corporation 2002. All rights reserved.
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